Refund Policy

Thank you for shopping at Nexivi.in. Please read our Refund Policy carefully before making a purchase.

Since Nexivi.in sells digital products, our refund policy is designed to be clear and transparent.


1. Digital Products – No Refund Policy

All products available on Nexivi.in are digital downloads.

Once a digital product is purchased and access is provided, we do not offer refunds, returns, or exchanges. This is because digital files cannot be returned once delivered.


2. Exceptions – Technical Issues

Refunds may be considered only under the following conditions:

  • You are unable to download the product due to a technical issue from our side

  • The downloaded file is corrupted or not accessible, and our support team is unable to resolve the issue

In such cases, please contact us within 48 hours of purchase with proof of payment.


3. Incorrect Purchase

Please review product details carefully before purchasing. Refunds will not be provided for:

  • Change of mind after purchase

  • Lack of software or technical knowledge to use the product

  • Incompatibility with your device or system

  • Accidental purchases


4. Support & Assistance

If you face any issue accessing or downloading your purchased product, we are happy to help.

📧 Email: support@nexivi.in

Our support team will assist you in resolving the issue as quickly as possible.


5. Chargebacks & Disputes

Initiating a chargeback without contacting our support team first may result in account suspension and loss of access to purchased products.

We encourage you to contact us first so we can resolve the issue fairly.


6. Policy Updates

Nexivi.in reserves the right to modify or update this Refund Policy at any time. Changes will be effective immediately upon posting on this page.


7. Contact Us

If you have any questions about our Refund Policy, please contact us at:

📧 Email: support@nexivi.in
🌐 Website: https://nexivi.in/